FAQ's - Frequently Asked Questions
THE FUN STUFF
- What are they?
- They are hand-crafted decorative drain toppers for your bathroom sinks! They sit on top of your existing drain stopper adding a beautiful look and splash of class to your sink.
- Will Sink Baubles® drain toppers work in my sinks?
- Our drain toppers are designed to work with the standard universal bathroom sink drain stoppers. You don’t change a thing, and your drain stoppers work as normal. Sink Baubles drain toppers are not meant for kitchen sinks or bathtub drains.
- Will they match my bathroom fixtures?
- Yes, Sink Baubles designs are very versatile with options for all popular faucet and vanity finishes. Because they are unique hand-crafted designs, you have a lot of choices to make your desired personal style statement.
- Can I mix and match colors and styles?
- Of course you can. Our hand-crafted ceramic and glass designs are unique expressions of your style. The patent pending magnetic design makes them easy to switch out any time. Go for it. Variety is the spice of life!
- Are there any special care requirements?
- Nothing special. Because they are ceramic and glass, crowned with a genuine Swarovski crystal, simply pop them off and clean with mild soap and water. If the Swarovski crystal needs a little shine, just wipe it with a dab of alcohol. Do not use abrasive cleaners, scrubbers or harsh chemicals.
INSTALLATION
- Will they fit my drain stoppers?
- Yes, virtually all bathroom sink drain stoppers are standard and universal. Sink Baubles products are designed to fit these standard stoppers.
- Is installation complicated?
- Not at all. It takes about two minutes. No tools needed.
- Close your sink drain stopper, wipe it completely clean with the included alcohol pad, and dry thoroughly.
- Peel the liner off the pre-applied 3M adhesive pad on the base plate. Center the base plate over the closed drain stopper and press it down firmly for about 15 seconds. The 3M adhesive is pressure-sensitive so give it a good firm press. Now stick your Sink Baubles drain topper magnet onto the base plate. That’s it!
- Most people apply their Sink Baubles drain toppers before going to bed and then wake up to a splash of class to start their day. We recommend you wait 6 hours before running water for maximum adhesive bonding.
- What if I don’t get my base plate perfectly centered on the drain stopper?
- No worries! The magnet on your Sink Baubles drain topper is designed to move around a little bit on the base plate. You can adjust as needed and only you will know.
- How many parts are there?
- There are only two parts. Sink Baubles decorative drain toppers come as a complete unit with the base plate attached to the magnet on the bottom of the Sink Baubles drain topper. The base plate is a stainless-steel disk that mounts on the drain stopper with a special pre-applied 3M adhesive pad.
- Can I still open and close my drain?
- Yes. Sink Baubles drain toppers do not change the operation of your sink drain stopper. They sit on top of the stopper – adding a splash of class.
ORDERS
- How long will my order take to ship?
- All Sink Baubles products are assembled to order in the USA. We will do everything we can to get your order shipped in 2 days or less.
- How do you ship Sink Baubles drain toppers?
- We ship by USPS. At check out, you have a choice of First Class envelope - typically a 3 to 6 day delivery or Priority Flat Rate Small Box - typically 2 to 3 day delivery. Choose the best option for you.
- Can I track my Sink Baubles shipment?
- Yes. You will receive tracking details by email upon shipment.
- Does Sink Baubles ship internationally outside the USA?
- No. Unfortunately at this time we can only ship to US customers.
RETURNS
- Does Sink Baubles take returns?
- Yes. Your satisfaction is our top priority. If you think another color or style will be a better fit, then by all means get what you want. You can return your Sink Baubles products for a full refund on the purchase price less shipping charges. Please see our Sink Baubles return policy here.
MATERIALS
- Are Sink Baubles decorative drain toppers ceramic or glass?
- They are one or the other. We offer gorgeous hand-crafted ceramic and beautiful glass options to fit any bathroom décor.
- Are those really Swarovski crystals on my Sink Baubles drain toppers?
- Absolutely yes - they are genuine and they are incredible! If you love the fire of a diamond, these authentic Swarovski crystals will amaze you.
- Are Sink Baubles drain toppers going to hurt my drain stopper?
- Not at all. We provide a high quality stainless steel base plate with a special 3M adhesive that you simply peel and stick to the top of your drain stopper. While it is strong, if you ever decide to remove the base plate, you can without damage.
COMPANY
- How can I contact you?
- You can reach us at help@sinkbaubles.com
- Where are you located?
- We are located in Houston, Texas.
Last Updated: 9/27/21